Refund policy

Returns & Refunds

We accept returns within 7 days of the date of purchase.

To be eligible for a return, your item must be unused and in the same condition that you received it. All original tags must be attached and intact.

To initiate a return, please contact us before shipping the item back. Customers are responsible for arranging and paying for return shipping. Once we receive the item and confirm it is in perfect condition, we will process your refund in full — including the return shipping charges paid by you.

Please note that items returned without prior approval, or those that show signs of use, missing tags, or damage, will not be accepted and will be sent back to the customer.

For any questions, reach out to us at care@masalatee.in and we'll be happy to help.